Check in: Your room will be available to you from 15:00 on arrival day
Early check in: Available depending on disponibilities. Please contact reception for further details.
Check out: On departure day the check out time is 11:00.
Late check out: Available depending on disponibilities. Please contact reception for further details.
Reception: 24h/24h. You can reach the reception by dialing 400.
Wellness:
Opening hours: Monday-Thursday: 08:00-20:00, Friday 08:00-21:00, Saturday 07:30-21:00, Sunday 07:30-20:00. Wellness Reception can be reached by dialing 412.
Massage: Reservation required. Please call 412 for further information and reservation.
Restaurant:
During high season: open every day form 07.30-20:30
Outside high season: open from Sunday to Thursday 07.30-20:00, Friday and Saturday: 7.30-20.30
The Restaurant can be reachedby dialing 411. We reserve the right to change the opening hours without prior notice.
Breakfast:
Daily 07.30-20:00
Lunch:
Outside high season, daily: 13:00-16:00
Dinner:
Highseason: 18:00-20:30
Outside high season: Sunday to Thursday 18:00-20:30, Friday to Saturday: 18:00-20:30
Roomservice: 8:00-24:00
Wine Bar: daily: 14:00-22:00
Conference: Our hotel have several conference and event room. Please contact Reception for further details.
Telephone:
To start a call: Call „0” and waitforthe continuous dial tone before dialing the number you want to reach. Reception can assist you with yourcall should you need it.
Emergency call (ambulance firefighters, police): Diall „0” followedby „112”.
In hotel calls: Just dial the room number you want to reach. A detailed leaflet is next to yourphone.
Doctor/Pharmacy: should you need medical assistance, call Reception by dialing „400”
Visitors: Only registred gueasts can stay in the rooms.Should you have visitors you can entertain them in the hotels communal areas or in the Wine Bar.
Damages: You are responsible for any damages to the hotel properties.
Other services:
Shoe cleaning: A shoe cleaning machine is at your disposal near the reception. In your room you will find a shoe cleaning sponge.
Luggage storage: Contact Reception for assistance
Luggage transportation: Contact Reception for assistance
Umbrella: Contact Reception for assistance
Wake up call: Contact Reception for assistance
Safe: You will find a safe in each of our rooms and an additional one at Reception. We decline any responsibility for items placed in the safe.
Copying: Contact Reception for assistance
Payment methods: You can settle your invoice by cash in Forint or euro sas well as with debit and credit cards (Visa, Visa electron, EC/MC, Maestro, American Express). We also accept „SZÉP” cards.
Bathrobes: You will find in your room a bathrobne for each guests. Shoould you wish to change size, please conatact reception.
Hair dryer: Each bathroom have a hairdryer. Should you need any assistance (or a more powerful one) please contact reception.
Pets: Pets can be accomodated for an additional fee. They are forbidden to enter the wellness area.
Newspapers, magazines: They are available at Reception. Please make sure to bring them back after reading so other guests can enjoy them as well.
Internet: A WiFi network is available in all rooms and communal areas. Your WiFi code is given to you at check-in.
Air-conditioning:
The air conditioning is only working if windows and/or doors are fully closed.
In each room you will find an air conditioning for cooling or heating. Should you need any assistance pleasecall Reception.
Minibar: The minibar is at your disposal in your room. The minibar is refilledevery day but youcan request additional items via the Reception. Pleasede not store other items in the minibar. We kindly ask you to notify us about your consumption during check out.
Laundry service: Please contact reception if you request laundry or ironing.
Daily cleaning: The daily cleaning is carried out between 09:30-18:00. If you do not wish your roomto be cleanedplease use the appropriate notification on the door knob. Should you need extra cleaning you can request it through the reception.
Parking: Paid parking is available in the Hotel’s parking lot or in the uderground parking. Please let us know your car’s matricule during check in. We decline any responsability foryourcarorany valuable left inside.
Radio: radio stations are available through your TV.
Sport equipment: Table tennis (500 HUF/hr) and bicycles are at your disposal. Renting of a sailing boat is alsopossible. Please contact Reception.
Room: the white towels are changed daily if requested.
TV channels and programs: You will find an information leaflet in your room about the TV channels. The TV programs are detailed in each channel teletext service.
Personal hygiene products: The bathroom is stocked with handsoap and bodyand hairwash products. Should you need toothbrush, shaving items please letus knowby contacting Reception.
Towels: They are changed daily if requested. Please keep in mind the environmental cost of frequent towel changes.
Blanket: Additional blanket can be obtained upon request. Please contact reception.
Transfer and taxi: Please contact reception for further details.
Wellness: All guests are intitled to one wellness sheet.
Optional services:
Change of bed linen: These are changed every 3days. Should you need an extra change please contact Reception.
Parcel delivery: please contact Reception.
Baby bath: please contact Reception.
Folders, paper, envelope: please contact Reception for additional items.
Malfunctions: Should you notice any malfunctions please let us know as soosaspossible.
Slippers: Slippers are available at Reception at an extra cost of 990 HUF.
Computers and printing: A computer with printer is at your disposal next to the Reception.
Additional pillows: Two pillows are in your room. Should you wish to change one or need an addtional one please contact Reception.
Sewing kit and service: is available upon request. Please contact reception